Shipping policy
We offer FREE Shipping for all orders over $100 and
Flat Rate Shipping to:
Return Address
Tracking is available on all orders except flat rate Canadian shipments.Tracking for USA and Canada
Declared value for International orders
International shipments will have a declared value for customs purposes. The declared value is the ship value or amount paid by you.
Limited shipping options to some countries
Due to statistically high non-delivery, there are some countries for which we only offer DHL express shipping to in order to ensure the package is not lost.
Damage to a package and Insurance
Once your package leaves our studio, it is the responsibility of the Carrier. Damage caused by the Carrier or by careless opening is not the responsibility of Soul Cre8tive. If a package is damaged by the Carrier, we can open a claim. If your package is of high value, you may be able to add additional insurance to it. Contact us if you would like to insure your order or if your package arrived damaged.
Returned Packages
If your order is returned to us, we will contact you. The shipping cost on returned orders must be paid before they are sent out again.
Tracking for International Orders
International orders shipped with regular service are not trackable once they leave the USA. Express orders (DHL) can be tracked in transit.Shipping Time Estimates
Soul Cre8tive works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on.
Fulfillment and shipping will take longer but your order will reach you.
Your Soul Support means a lot to us, especially during this time. Stay safe and take care of yourselves.
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